Updating your email address in RealNex ensures you receive crucial transaction updates, marketing insights, and collaborative notifications. Whether you have changed companies or want to keep your contact details current, RealNex makes it easy to request an email change. This guide outlines the recommended process, highlights your support options, and highlights how to maintain account access without disruption.
Submitting Your Email Change Request
- Contact the RealNex support team by submitting a request through the support portal or emailing support@realnex.zendesk.com.
- Include your current registered email, your new email address, and any relevant account identification information.
- Wait for email confirmation from RealNex support once your email address has been updated in our system.
Self-Service Training Resources
For step-by-step instructions, access the blue Guide Me button within your account for up-to-date resources on managing your RealNex profile, updating details, and reference our knowledge base for troubleshooting common issues related to account information changes.
Important Considerations for Account Security
- Updates are only processed for verified account holders.
- Email changes may require additional identity verification.
- You’ll retain access to all RealNex solutions and CRM data after updating your email.
Conclusion: Keeping Your Profile Current
Maintaining up-to-date contact information in RealNex helps ensure uninterrupted service, collaboration, and timely notification delivery. For additional support during your email update, reach out to our team (email support@realnex.zendesk.com) or explore our comprehensive knowledge base for self-service solutions designed for Commercial Real Estate professionals.