Generating API (JWT) access tokens in RealNex enables secure integration with external applications, automating workflows and centralizing data for more efficient commercial real estate operations. Administrators initiate this process in the RealNex User Management portal by generating tokens tied to specific user permissions. This guide details the steps to activate and retrieve API tokens within the RealNex Navigator solution.
Prerequisites: Administrative Access Required
Token generation must be enabled per database before generating API (JWT) access tokens for users. If not enabled, contact us at support@realnex.zendesk.com to request token generation in your database.
Once enabled, only RealNex administrators can enable and generate API (JWT) access tokens for users. Ensure you have the necessary permissions or coordinate with your admin team. This control safeguards your KRM and keeps property data secure when integrating with external platforms.
Step-by-Step Token Generation
- Navigate to Settings > Administration > User Management in RealNex KRM.
- Find the user account and click the button with two opposing arrows.
- On the next page, click 'Add' to create a new token.
- Assign a unique name to the token for reference and click Save.
- Click Copy Key to store the generated token securely—this is now ready for API integration.
API Authentication and Access Control
Robust authentication is essential for secure API usage. RealNex recommends OAuth 2.0 for delegated access and API keys for system-to-system connections.
Ensure that:
- Each integration uses unique credentials per user or application instance
- Access is provisioned with the principle of least privilege
- Credentials are stored securely and never hard-coded
Best Practices for Token Management
- Keep tokens confidential - never share them publicly.
- Use descriptive names for tokens to track their purpose.
- Revoke tokens if integration is no longer needed or if a user leaves the organization.
Where to Find API Documentation
Full API endpoint and integration details are documented at sync.realnex.com/swagger/index.html. Reference this resource to understand available endpoints, required parameters, and authentication workflows for leveraging RealNex API capabilities across your commercial real estate solutions.
Conclusion
By following these steps, RealNex administrators can generate secure JWT access tokens, enabling seamless API integrations with the data in your RealNex KRM database. Integrations fueled by these tokens enhance operational efficiency, ensuring your commercial real estate business maximizes technology investments while maintaining strict security controls.